Sainsbury's Newcastle Northumberland St Local

The majority of people who live with us at Tyne have experienced complex issues in their lives and often come to us after being excluded from other housing options due to their lifestyle, offending history or difficulties in managing finances. Most residents have experienced periods of homelessness or unstable housing and struggle with multiple social and health issues relating to addiction and mental wellbeing. We have over 360 bed-spaces made up of shared houses, specialist supported provisions, smaller shared flats and self-contained flats. Our housing model is always designed to focus on the individual's own personal needs, meeting them where they are, building a trusting relationship and working together in partnership to get to a better place. Our work is far-reaching and varied, we stand by and support people who many agencies struggle to engage with, focusing on building their strengths to help them take ownership of the challenges ahead. The unique range of services we provide means we’re constantly learning and evolving, ensuring we’re engaging with models and theories that truly work. The impact report produced this year is helping us to do just that, alongside providing us with the tools we need to measure our success going forward. Byker Bridge House is our emergency accommodation provision in Newcastle. It’s staffed 24/7 by a team of specialist housing and support workers and offers 31 short-term bed spaces to adults facing homelessness across the city. People who come to Byker Bridge House tend to be at crisis point and are referred to us from services such as prison, probation or hospital via Newcastle City Council’s Housing Advice Centre. Residents are often experiencing complex issues relating to drug and alcohol abuse, mental health issues and anti-social behaviour. Byker Bridge House exists to provide people with safety and security with a roof over their heads and access to food and drink, warmth and rest.

We provide: - friendship and food, 52 weeks of a year - 200 + 3 course hot meals served at the kitchen, 7 days a week - nearly new clothing and sleeping bags - shower facilities - "Your Futures" programme to help towards independent living - Social events, which help our friends combat loneliness and isolation as well as equipping them with important skills. We have over 200 volunteers who donate their time and with no staffing costs and no government grants, 82% of all donations go to supporting our clients.

We serve the church, community and in extension the communities around the church too. As an organisation we operate in all categories of need but focus on feeding the needy in our community and giving those who need clothing and essentials to live. Those are two of the areas we operate in. Everybody in society benefits, be it the young or old. Focusing on those in need and focusing on those in our communities that needs the help the most. The RCCA operates majorly from Restoration House, Norham Rd, Newcastle upon Tyne, North Shields NE29 7TN. Food supplies once collected are arranged and displayed in the dining hall at various times during the week, especially on Wednesdays, Saturdays and Sundays for members and non-members to select from free of charge. Where individuals or family are unable to collect products, due to caring responsibilities or access to transportation, we operate a volunteering community group who pick up items and drop these at the doorstep of the family/individual free of charge. There are designated members of the charity whose responsibility is to constantly liaise with the wider members of the charity community to identify their needs. The community then regularly feeds back their needs to these persons. By the middle of the week, all information received is then collated and analysed. Users who have confirmed their specific needs are first prioritised, after which the rest of the supplies are declared open for the rest of the members who may not have previously indicated any specific needs. Various times during the week, notifications are sent to all registered members of the community as soon as food supplies from neighbourly are available to be picked up. This notification is sent via text messages and sometimes (especially during Christmas) broadcasted through WhatsApp where there is need for prompt pick up before public holiday and closure of the pick-up venue. The RCCA also operates a community centre which opens twice a month for users in need of clothing, shoes, bags, household appliances, books, diapers, toiletries, etc. The items at the centre are donated by members and non-members and are made available to anyone in need of these for free. The RCCA Health Clinic operates once a month from where UK licensed medical professionals provide free health checkups, and consultations for interested service users. Where concerns are raised from the check-up i.e. high blood pressure or high glucose levels, recommendations such as getting appointment with the GP Our needs are as below: -Food support -Clothing and Shoes -Household items to support those struggling to afford the basics Below are some of the other activities we do to help and support the communities: - General charitable purposes - Religious activities - Children/young people - Elderly/old people - The general public/mankind - Provides buildings/facilities/open space - Provides services - Provides advocacy/advice/information - Student package