Cookies Policy
Details of Neighbourly's Cookies Policy

Cookies Policy

Our websites use cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you use our websites and also allows us to understand behaviours of our users.

A cookie is a small file of letters and numbers that we may store on your browser or the hard drive of your computer if you provide us with consent. Cookies contain information that is transferred to your computer’s hard drive. For further information, please visit for detailed guidance.

Our cookies operate on a consent basis. If you wish to consent, refuse or amend your cookie preference, please use our Cookie Manager

First Party Cookies

Neighbourly uses the following cookies:

  • Strictly Necessary Cookies

These are cookies that are required for the operation of our website. They include for example, cookies that enable registered users to log into secure areas of our website such as their member pages.

  • Analytical or performance cookies

We use Matomo to collect information about visitor behaviour on our website. These are cookies that allow us to recognise and count the number of visitors and to better understand the movement of our users on the website.

We also use HubSpot to collect information about visitors to our sub-domain sites. These cookies are used only on our sub-domains, to help us understand user behaviour and preferences.


This analytics data is collected via JavaScript tag in the pages of our site and is not tied to personally identifiable information. We do not collect or store your personal information, therefore, this information cannot be used to identify you. To find out more about Matomo’s privacy policy and its analytics service, please visit

HubSpot Domains:

This analytics data is collected by HubSpot. We do not collect or store your personal identifiable information, therefore, this information cannot be used to identify you.To find out more about Hubspot’s privacy policy and its analytics service, please visit


This website uses LinkedIn Insight Tag tracking code to track user interactions and collect data related to site visits such as pages viewed and links clicked. This enables us to better understand user behaviour on our site and improve the user experience. The tracking code collects data anonymously and we do not use it to personally identify visitors. LinkedIn's privacy policy provides additional details on how they handle data collected through Insight Tag.

We do not use tracking cookies off site.

Strictly Necessary Cookies

Cookies SourceDomainsCookie NamePurpose if current cookie policy was accepted (if not set, puts up the cookie banner) the culture of the site (en-gb and nl are the two options at the moment)* the selected currency (GBP/EUR)* Cookie
player.vimeo.comwww.neighbourly.comvuidEmbedded videos in blog videos in blog videos in blog videos in blog videos in blog videos in blog

Analytics Cookies

Cookies SourceDomainsCookie NamePurpose*.neighbourly.com_pk_refDropped by Matomo. Expires after 6 months*.neighbourly.com_pk_cvarDropped by Matomo. Expires after 30 minutes*.neighbourly.com_pk_idDropped by Matomo. Expires after 13 months*.neighbourly.com_pk_sesDropped by Matomo. Expires after 30 minutes*.neighbourly.commtm_consentDropped by Matomo*.neighbourly.commtm_consent_removedDropped by Matomo*.neighbourly.commtm_cookie_consentDropped by Matomo*.neighbourly.commatomo_ignoreDropped by Matomo*.neighbourly.commatomo_sessidDropped by Matomo*.neighbourly.com_pk_hsrDropped by Matomo. Expires after 30 minutes
www.hubspot.comhub.neighbourly.com__hstcMain cookie for tracking visitors. Expires after 13 months
www.hubspot.comhub.neighbourly.comhubspotutkKeeps track of visitors' identity. It is passed to HubSpot on form
submission and used when deduplicating contacts.
Expires after 13 months.
www.hubspot.comhub.neighbourly.com__hsscUsed to determine if HubSpot should increment the session number and
timestamps in the __hstc cookie. Expires after 30 minutes.
www.hubspot.comhub.neighbourly.com__hssrcWhenever HubSpot changes the session cookie, this cookie is also
set to determine if the visitor has restarted their brower.
Expires at the end of the session. Identifier cookie to uniquely indentify devices accessing
LinkedIn to detect abust on the platform and diagnostic purposes to store consent of guests regarding the use of cookies for
non-essential purposes to make a probabilistic match of a user's identity outside
the Designated Countries facilitate data center selection to store information about the time a sync took place with
the lms_analytics cookie for id sync process. It stores the last sync time to avoid
repeating the syncing process in a frequent manner

Third Party Cookies

These cookies are set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the website which allow users to share content through social media. Cookies are currently set by Linkedin, Twitter and Facebook. In order to implement these buttons and connect them to the relevant social networks and external sites, these are scripts from domains outside of our website. These cookies are configured only to set cookies on devices used by logged-in members of these social media platforms.

Logged-in members of these social media platforms should check the respective policies of each of these sites to see how exactly they use your information and to find out how to accept, refuse or amend your preferences.