Sainsbury's Newcastle Jesmond Station Local

We provide: - friendship and food, 52 weeks of a year - 200 + 3 course hot meals served at the kitchen, 7 days a week - nearly new clothing and sleeping bags - shower facilities - "Your Futures" programme to help towards independent living - Social events, which help our friends combat loneliness and isolation as well as equipping them with important skills. We have over 200 volunteers who donate their time and with no staffing costs and no government grants, 82% of all donations go to supporting our clients.

The Food Rescue Group in Newcastle mobilises an enthusiastic network of students, volunteers, and community partners committed to greener living and responsible consumption in an urban setting. This expansion reflects a strong and growing commitment to environmental sustainability and local action. As communities face increasing challenges from climate change, resource depletion, and ecological imbalance, the mission of the Food Rescue Group has become ever more urgent. A central focus of the group’s work is tackling food waste, an issue that leads to unnecessary resource loss, landfill use, and methane emissions, a greenhouse gas far more potent than carbon dioxide. Addressing food waste is therefore both an environmental necessity and a social responsibility, as surplus food can be redirected to support individuals and families across the city. The group works closely with local producers and retailers to ensure surplus food is used rather than discarded. These partnerships help businesses reduce disposal costs while delivering clear environmental benefits and strengthening community resilience. Pickup and distribution in Newcastle are coordinated by Ishaan Saurya and Saule Narsutyte, who manage volunteer scheduling, oversee collections, and ensure rescued food is delivered promptly and safely. Their coordination ensures operations remain efficient, reliable, and firmly community-focused. The volunteer network includes students and staff from Newcastle University, Northumbria University, and Newcastle College, alongside members of the wider community. Surplus food is collected from partner retailers and redistributed within 15 minutes of pickup, maintaining freshness while removing the need for storage facilities. All items are inspected immediately, and any unsuitable food is disposed of responsibly to minimise environmental impact. Operations are coordinated through a dedicated WhatsApp group, providing real-time updates on collection schedules, locations, and quantities. Volunteers are supported with guidance on rapid but thorough food safety checks to ensure all redistributed food meets strict quality standards. Through this work, the Food Rescue Group in Newcastle diverts significant volumes of food from landfill, reduces methane emissions, conserves valuable resources, and strengthens community connections. The initiative delivers meaningful environmental and social benefits, supporting both the planet and the people who live in the city. As the group continues to refine its approach and expand its reach, it remains committed to building a more sustainable and inclusive future. Together, meaningful change is possible, one meal, one volunteer, and one community at a time.

The majority of people who live with us at Tyne have experienced complex issues in their lives and often come to us after being excluded from other housing options due to their lifestyle, offending history or difficulties in managing finances. Most residents have experienced periods of homelessness or unstable housing and struggle with multiple social and health issues relating to addiction and mental wellbeing. We have over 360 bed-spaces made up of shared houses, specialist supported provisions, smaller shared flats and self-contained flats. Our housing model is always designed to focus on the individual's own personal needs, meeting them where they are, building a trusting relationship and working together in partnership to get to a better place. Our work is far-reaching and varied, we stand by and support people who many agencies struggle to engage with, focusing on building their strengths to help them take ownership of the challenges ahead. The unique range of services we provide means we’re constantly learning and evolving, ensuring we’re engaging with models and theories that truly work. The impact report produced this year is helping us to do just that, alongside providing us with the tools we need to measure our success going forward. Byker Bridge House is our emergency accommodation provision in Newcastle. It’s staffed 24/7 by a team of specialist housing and support workers and offers 31 short-term bed spaces to adults facing homelessness across the city. People who come to Byker Bridge House tend to be at crisis point and are referred to us from services such as prison, probation or hospital via Newcastle City Council’s Housing Advice Centre. Residents are often experiencing complex issues relating to drug and alcohol abuse, mental health issues and anti-social behaviour. Byker Bridge House exists to provide people with safety and security with a roof over their heads and access to food and drink, warmth and rest.