Lighthouse Community Hub
Dudley, UK
(LCH) formally known as Heaven’s Kitchen has been in existence for 15 years, providing meals and practical one-one support to the homeless of the Backcountry. (LCH) has been run by volunteers and managed by the Centre Manager of The Lighthouse Centre charity. It became apparent that a change of Aims, Objectives, and Methods was required and therefore the project has been repurposed to enhance and focus the project back onto the clients’ changing needs. It became apparent, that the same clients returned year after year and therefore, a change in service was required to support clients out off their chaotic life styles. Due to economic and energy crisis, the (LCH) will become available to more and users from different background. Aims & Objective 1. (LCH) is a centre that is a place of acceptance, empowerment and change where clients will be given the help, skills, and the confidence to resolve their damaging issues. 2. (LCH) aim to provide a safe, welcoming and non-judgemental environment that will strive to provide both immediate short-term responses to basic needs and long-term solutions to more deep-rooted problems. 3. (LCH) on a basic level we will continue to be a place of social contact, with services such as food provision, drop in, emergency clothing and bedding if required. (LCH) will work with other third sector and statutory providers to provide profession intervention when required or requested. 4. (LCH) aims to be a centre where we listen to our clients and where they will be central to the planning and provision of services with an increasing focus on client participation in the decisions that affect their lives. We want to emphasise and encourage the development of our client’s skills and abilities, to focus on what they can achieve, and to promote a culture where our clients can ultimately learn from each other and move on. 5. (LCH) as an organisation we recognise that we must commit to a process of continual planning and adaptation of our service to meet our clients’ needs. 6. (LCH) in present economic/energy crisis will serve as a Warm Hub, in partnership with Dudley CVS Winter Warm Map. The following services are available at (LCH) Housing support service – 1:1 housing advice and support seeking emergency, local authority, housing association and private rented accommodation Benefits advice – 1:1 session with our Client Empower Lead, looking at all benefits including housing benefits. We can assist with form completion. We can also assist with applying for emergency cash payments and trust funds. Recovery service (substance misuse) Emergency clothing and shoes Food packages – meals available Activity/social groups for clients Skilling Up activities, e.g money management, personal hygiene, eat well, cooking Warm Showers Drop in Café Provide access to counselling and emotional support groups Friendship A Warm Place to sit. New Opening Times (LCH) will now open Monday, from 4:00pm -7pm provide Tea/Coffee and cake
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