M&S Southampton West Quay

Hope Street is a purpose built, trauma-informed and gender specific residential community for justice-involved women and their children. It has been co-produced and designed through extensive consultation with expert advisors and women with lived experience of the justice system and their voice is present across the whole of the Hope Street model. The three key aims of Hope Street are to: • Reduce the number of women going to prison • Prevent maternal separation and intergenerational trauma • Enable women and children to lead happier lives free from the impact of crime Our Offer: All women who come to Hope Street will be offered: • Women-only residential accommodation Hope Street Hub – for up to 12 weeks. Hope Street supported accommodation – for up to 12 months • Community Partner • Assessment of Need and Safety Plan A comprehensive assessment of need across nine pathways of support that will be undertaken in the first three days with immediate needs being prioritised, and a safety and support plan created collaboratively with women and supported with risk management strategies to support potential harm. To be reviewed regularly and in line with identified needs / risks. Buddy A named buddy from the Hope Street community who will help them to settle into their accommodation • Welcome Pack Basic provisions for immediate need – i.e. toiletries, clothing, sanitary products, food and drink • Induction and orientation The Community Partner and Buddy will support women to understand how the community at Hope Street works, set expectations, show them around and share how the women and staff team support one another • Personalised Programme Each woman will have a programme that is personal to their identified needs across the nine pathways. It will identify a range of interventions and activities that will help them meet these needs, support them to safely complete their community order and achieve their desired goals • Outcome Measuring Tool - Self-reflection Women will have access to our outcome measuring tool to complete regular self-reflection evaluations that measure personal change and growth and identifies aspects of their lives that they still need to work on. All women will be given a tablet to use during their stay with us that provides access to a dashboard where they can view their diary, calendar and record their thoughts and feelings through journal entries In addition, women will be supported to access a range of specialist groups that focus on needs identified under the nine pathways, both at Hope Street and off-site with external partner organisations, that will support them to address their individual needs. They will also have opportunities to participate in a broad range of creative, educational and well being.

The Food Centre is a church led, community focused project that enables individuals and families to be supported during financial crisis. We provide dried, tinned and, when available, fresh food which is donated by individuals, schools, churches and local businesses. Our passion is to provide food with love and encouragement to those struggling within our communities. OPENING HOURS It is open every Monday (except Bank Holidays) at King’s Community Church (KCC) from 10am to 1pm. It also opens a Food Pantry every Thursday at KCC from 10am to 12.30pm. The Food Centre is supported by “Churches Together ” in the Southern Parishes area and has various food collection points which are based at KCC, Aldi, Lidl, M &S and the Co Op in Hedge End and has collection points in a number of different churches. REFERRAL We have about 60 different referral agencies that include local church leaders, Doctors/GPs, children services, vulnerable adult services, CAB at Hedge End or Eastleigh offices and primarily Eastleigh B/C who are in contact with the local community. Their role is to contact the food centre to inform us of personal details and needs. This is done by electronic referrals or by phone to the designated mobile number. FOOD DONATIONS The food centre requires regular food donations and these can be brought to KCC from Monday to Friday 09.00-16.30 or on a Sunday morning from 09.30-12.00. Please put the food on the shelving at our donation point near the main entrance. For a list of all food types required, please click here but please remember that it must be non-perishables and in date.

Officially launched in November 2020, The Food Rescue was born out of a concern at the amount of food that is being 'wasted' by the supermarkets when there are people struggling to make ends meet. The aim of this group is to rescue 'surplus waste' food from supermarkets and redistribute and/or turn into meals for people struggling to put food on the table - together with showing how to cook basic meals with the ingredients they have available to them. Since its inception The Food Rescue Kitchen has evolved from its humble beginnings of collecting surplus food from a small number of supermarkets and then inviting local families to pick up rescued fruit, vegetables and bread from one of our pop-ups to what it has become today . The majority of the food collected 7 days a week from 7 local supermarkets is now donated to The New Forest Basics Bank in Lymington to go out into their food parcels adding fresh fruit, vegetables and bread to their standard food parcels. The rest is distributed to local families supported by The Food Rescue Kitchen itself, together with producing banana cakes (currently just under 15,000 baked to date!), soups and ready meals which again are donated to The New Forest Basics Bank to add a home cooked meals to their food parcels. From January 2025 when a dedicated space for a food production kitchen was acquired - The Food Rescue Kitchen will evolve again into a bigger food production outlet, producing more ready meals, soups, cake and bakes for the comminuty - launch date TBA. I was awarded Citizen of Brockenhurst 2020 for my work within the community. I was also recently interviewed by BBC Radio Solent to talk about my work within the community. In February 2026 I was given a Community Hero Award by Scrivens Opticians. Follow on Facebook page @thefoodrescuekitchen-feedtheneed Twitter - @Rescuekitchen Instagram - the_food_rescue_kitchen Linkedin - Jane Overall to keep up to date with my journey together with photos, media stories, recipes and tips