Starbucks Giltbrook

Harmless is a user led service that provides help and support to people that that self harm their friends and families. We believe in recovery so we work hard to reduce stigma, isolation and distress and promote health, hope and well-being. Harmless provides a range of front-line services: two drop ins for young people, and one for adults 18+. Harmless provides weekly counselling, this service is available to people who self harm and friends/family members and is a well-evidenced successful provision. Harmless provides information services and products to challenge stigma and develop awareness, in the form of leaflets, a DVD, a book, a workbook and an extensive website. We work with the media wherever possible to improve public perception and compassion. Harmless also provide email support services helping hundreds of people UK-wide each month and a comprehensive bespoke training service to develop skills and services in the wider community. We work with young people of all ages - our youngest client is currently 4 years old. Information. Harmless provides a range of information products and services, to include: website, a set of leaflets, DVD-rom, posters, publications, workbook, policy guidance and poetry book and awareness raising sessions. Training. A range of formalised and bespoke training packages and workshops are delivered to other professionals and carers to promote awareness, understanding, compassion and effective interventions. Consultancy. Harmless will act as a consultancy body to advise other agencies in the production of external publications, products and the media. Research. Harmless undertakes research and consultations to develop and enhance current understanding of self harm and psychological distress. We use this information to promote public understanding, and to advocate for increased and appropriate needs led services for people who self harm. Support. Harmless provides a range of health and recovery promoting supportive activities for people in psychological distress who do, or are at risk of self harming and/or suicide. These shall include an email support system, drop-in sessions for support, one to one sessions of support, direct access counselling and therapeutic groups.