Amey

Although we started in London, we have been offering Counselling in Croydon since 2015 and currently based in Croydon. We will now like to support our community more by supporting with practical advice and tools like food via weekly wellbeing support groups / workshops to the Croydon Community. In Croydon 1 in 6 adults (67,000 people) has a mental health condition at any one time, this is costly to the wards, borough and wider society and 1 in 4 young people are struggling with emotional trauma and mental health problems. We will like to support local familes, schools, young people and their parents / main carer to be more resilient, motivated, and empowered to make right decisions and have positive outlook on their future. During this pandemic of Covid19, there is a massive fear of shortage of food, affecting the community and families we offer emotional health support to. We are still offering Psychotherapy / Counselling support by offering email counselling, telephone counselling and face to face via Zoom. We will like to still support families emotionally and practically by supporting with food.

Urban Unity Food Bank is a grassroots initiative run by a passionate team of local volunteers at The Old Surgery Community Centre. We are committed to supporting individuals and families in need by providing free food, seven days a week. We serve a diverse range of people in our local community. Including families with children, people on low incomes, those with special needs, and vulnerable individuals such as pregnant women, disabled residents, chemotherapy patients, and the housebound. We also deliver to those experiencing homelessness, local night shelters, after-school clubs, and other community centres. This includes retired Veterans of military service shelter, women's salvation army shelter, men's shelter, and a local soup kitchen for the homeless. We also have previous service users of our foodbank volunteering with us and giving back to the community, such as previously homeless people. As demand continues to grow, we are now facing challenges in meeting the needs of everyone who comes to us. More people are turning to us for help than we currently have food available, but we are determined to continue serving and expanding our reach. Who We Support and How We welcome people from all backgrounds, with no need for referrals, vouchers, or paperwork. Our volunteers, many of whom live locally, work directly with the community. Identifying and supporting those who need help. We offer compassionate, informal support and respect each person’s privacy. Whether someone needs regular food support, has dietary restrictions, or simply needs someone to talk to, we’re here to help. At its core, our food bank is about more than food, it’s about dignity, kindness, and community. We aim to bring people together, offer hope, and put a smile on someone’s face during a difficult time. More Than a Food Bank While our main focus is on rescuing surplus food and redistributing it, we also provide a range of other services to support people more holistically: Listening & Support Service – A safe, friendly space where volunteers offer a listening ear and emotional support. Holistic / Whole-Person Support – We assist people with wider challenges such as debt, housing issues, domestic abuse, mental health concerns, and isolation, by offering guidance or signposting to other support services. Everything We Do Is Free All of our services from food parcels to emotional support are completely free. We believe everyone should have access to food and care without barriers. How We Source Food We currently collect surplus food from local businesses through our partnership with Neighbourly. In addition, our volunteers carry out extra one-off collections whenever possible such as canteens in Canary Wharf's corporate banks. We are always open to building new partnerships with local businesses, suppliers, and organisations who share our mission and want to help reduce food waste while supporting those in need.

“We are fighting food waste and preventing residual food from going to landfill. The residual food is repurposed to ensure no one goes hungry”. We have a retail shop in the centre of High Wycombe. The shop is open 6 days a week. We have a warehouse on the first floor where we can sort and distribute food. This allows us to both run a shop feeding those in need and supply our partner organisations. We are collecting from leading major supermarkets within a 15-mile radius of High Wycombe. We also receive direct deliveries from manufacturers and warehouses. We are also a member of the Independent Food Aid Network (IFAN) which represents independent food banks and distributors across the UK. Our Food Hub model allows us to manage not only residual food but also ambient, chilled, and frozen food. The fact we have both a retail and wholesale distribution ability has been identified by Fare share as one of a few operations in SE England with this capability. Who do we supply? WFH supply products to people unable to access or buy food, those that cannot get Government aid or are unable to survive on the Government’s benefit payments, those who are now suffering from loss of jobs and the self-employed who cannot get benefits, those who cannot access the traditional referral foodbanks. The range of people coming to us for help is growing weekly. Considering what is happening nationally the need for our food and services will continue to grow. We have partnered with other charities and groups and we are supplying residual product to food distribution organisations across Bucks. We are also piloting supplying food to partner organisations who are using the ingredients in hot meals and school food packs. Current scale of operation We have volunteers out each day and evenings collecting residual food. We currently collect more than 250 crates a week from leading supermarkets, warehouses, and retail shops. Food that would otherwise go to landfill. We have a retail food hub open 6 days a week for 3 hours each day We are directly feeding Circa 500 people each week through our retail food hub and partners. In addition, we offer free food outside of the hub . Our wholesale operation is supplying both food parcels and crates of food to our partners. We are also now being asked to supply food to be used in the preparation of cooked meals. Our wholesale operation is growing each week as more organisations draw on our services Funding streams We receive no statutory finding from govt of Council. We rely on donations from public and by asking for a donation from users of our retail hub. We also supply food free to the charities and organisations who are taking food from us each week.