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Neighbourly wins Queen’s Award for Enterprise in the Innovation category

21 April 2022
queen's award for enterprise

We’re proud to announce that Neighbourly has been awarded the 2022 Queen’s Award for Enterprise in the Innovation category.

The Queen’s Awards for Enterprise, established in 1965, are the most prestigious business awards in the UK - so it is a privilege to be amongst those recognised by the awards for their contribution within key categories such as  International Trade, Innovation, Sustainable Development and Promoting Opportunity through Social Mobility.

The awards celebrate the success of exciting and innovative businesses which are leading the way with pioneering products or services, delivering impressive social mobility programmes or showing their commitment to excellent sustainable development practices.

Steve Butterworth, CEO at Neighbourly said: “It’s an absolute honour for Neighbourly to have been recognised with a Queen’s Awards for Enterprise.

“The last few years have been incredibly tough for local communities and businesses alike. To have been able to grow a technology solution that has helped organisations to have a positive impact at a local level during this time is testament to a changing world in which being a successful business is being one that is a force for good.”

The Innovation award recognises businesses that demonstrate strong commercially successful innovative products or services with the application covering all elements of business including sustainability, social value, technical development and profitability.

For Neighbourly this encompassed some of the company’s biggest achievements - from becoming one of the UK’s founding B Corps and partnering with M&S to launch the platform's first food surplus redistribution programme in 2015, to launching the £1.2M Community Fund in response to the Covid-19 pandemic and closing of a £3M round of Series A investment in March 2021.

Achievements aside, it’s equally if not more important for us to recognise the people and organisations that we would not have been able to do this without.

Steve adds: “Huge thanks must go not only to our corporate partners and investors, whose unwavering commitment to social and environmental impact in local communities has enabled us to build and scale an award-winning technology platform, but to our 20,000+ network of local good causes and our talented team who make critical local impact possible every day.”

Find out more about the Queen’s Awards here and follow Neighbourly on LinkedIn and Twitter to stay up to date with the latest news and insights.

Neighbourly feature in latest Raconteur Sustainability Report

17 December 2021

Today, Raconteur has published its second Sustainable Business Report of the year, to support businesses looking to join the dots post COP26 and put their sustainability plans into action.

The report, which includes an exclusive piece from Neighbourly (page 4), offers up a wide range of key research, insights and thought-leadership driving the future of sustainable business.

This is the second time Neighbourly has featured within the report, with the March edition featuring an article on how creating localised impact fuels trust in business.

Features and themes in this latest edition cover:

  • The role of business post-COP26. A deep dive into businesses' net-zero goals, timelines and what it means to be a true trailblazer.

  • [Exclusive Neighbourly article] How global problems are solved by local action. Businesses that support local good causes are achieving meaningful progress against ESG objectives.

  • Feature interview with Rick Ridgeway. American mountaineer, adventurer and overseer of environmental affairs at Patagonia.

  • Developing new models for sustainable business travel. An exploration of businesses travel through the sustainability lens.

Neighbourly renews B Corp certification with outstanding impact score

27 October 2021
neighbourly b corp

Neighbourly is delighted to have successfully re-certified as a B Corp this month - raising its B Impact Score by 28.5 points since its last recertification in 2017.

To put this into perspective, the median total score for non B-Corp businesses is around 50.9. In order to certify as a B Corp, businesses must score at least 80 points. Neighbourly’s B Impact score now stands at 130.9 which puts the business in the ‘Outstanding’ category.

neighbourly b corp score

As a founding UK B Corp, Neighbourly has been flying the B Corp flag since 2015 - a legally binding commitment to balance profit with purpose.

For many businesses, growth and turning a profit is the key motivating factor. But profit can often come at the expense of a number of factors - including worker wellbeing, environment and climate.

A certified B Corp on the other hand, must go through a rigorous assessment process to assess its impact - recertifying every 3 years to ensure the business is meeting some of the highest standards of social and environmental performance, public transparency, and legal accountability.

What does becoming a B Corp mean?

B Corp businesses are working to build a sustainable and inclusive economy for everyone. The more businesses that commit to making real change, the bigger the movement will be.

Since 2015, the number of UK B Corps has grown into the hundreds, with 4,000 B Corps now certified globally across 77 countries - including big brands and household names like Patagonia, Danone, Ben & Jerry and Innocent. 

With the world rapidly changing and our priorities shifting in the face of climate change, poverty and workers rights, it’s becoming less acceptable to be a business that simply prioritises profit above all else. 

According to B Corp research, 77% of the UK public thinks that businesses should have a legal responsibility to the planet and people, alongside maximising profit. In addition, it found that over 66 percent of consumers reported they are willing to spend more for goods and services that have a positive impact. 

And it shows - with B Corp certified businesses growing 28 times faster than the national economic growth of 0.5 percent.

Neighbourly’s impact growth

neighbourly founding uk b corp

As part of the B Corp certification process, businesses are scored against five impact areas: governance, workers, community, environment and customers.

The scores and impact reports are publicly available on the B Corp website, offering full transparency and the space to keep improving.

Neighbourly’s latest impact scores have increased across all five areas when compared to its 2017 score, with the most notable increase seen in the ‘Environment’ and ‘Community’ category.

As well as being a certified B Corp, Neighbourly has pledged to reach Net Zero by 2030 and is a member of the B Corp Climate Collective, a group of B Corps working together to take action on the climate emergency. 

Recertifying as a B Corp cements Neighbourly’s absolute commitment to being a force for good - reinvesting profits into scaling the platform and business to support social and environmental sustainability across both businesses and local communities.

You can see the full Neighbourly B Impact Report on the B Corp UK website.

Sainsbury’s partners with Neighbourly to increase surplus food donations to local causes

8 September 2021

Sainsbury’s, one of the UK’s largest retailers, has partnered with Neighbourly to donate food surplus to communities across the UK. The partnership will connect individual Sainsbury’s stores to charities and community groups, who will ensure that the food is put to good use in the local area, helping to tackle food waste while supporting a wide range of community initiatives.

Through Neighbourly, Sainsbury’s will have access to over 17,000 local charities and community groups including homeless centres, schools, breakfast clubs, community centres, community fridges, community cafes, night shelters, refuges, churches, and hospices. Selected charity partners will coordinate a daily collection service from their local Sainsbury’s store where both ambient and fresh grocery items with a valid best before date will be donated to them.

Following a successful trial, the scheme is now being rolled out across all Sainsbury’s supermarkets with all locations expected to be taking part by the end of the year.

Sainsbury’s has donated food to charities and community groups since 1998, with the recent priority being providing support where needed during the pandemic. With a third of all food produced for human consumption being wasted globally on an annual basis, Sainsbury’s has pledged to reduce its food waste by 50% by 2030 – and the partnership with Neighbourly is a crucial step in achieving this. 

Steve Butterworth, CEO of Neighbourly, said:

“Getting surplus food to community causes is a win-win: making sure unsold food is put to the best possible use while combatting the environmental impact of wasted food. Sainsbury’s is genuinely committed to local action, and we’re pleased to be scaling up our partnership to help forge strong community collaboration between stores and their neighbourhood charity partners.”

Ruth Cranston, Group Head of Corporate Responsibility and Sustainability, said

“We’re delighted to have partnered with Neighbourly to ensure we’re supporting people in our local communities through donations of surplus food from our stores. We’re committed to reducing food waste and we’re really excited to be working with Neighbourly to help us with our mission.”


Charities and community groups who would like to work with a Sainsbury’s store to help redistribute food can get in touch via

WRAP report shows food surplus redistribution up by 45%

26 July 2021
lidl food surplus donations

Last week environmental charity WRAP launched it’s latest Courtauld Commitment Annual Report which revealed that food surplus redistribution rose by 45% in 2020, when compared with the numbers from 2019.

This represents more than 92,000 tonnes of food, worth £280 million and the equivalent of 220 million meals in one year.

This came with the news that the Courtauld Commitment will be extended and expanded with ambitious changes to support the UK’s goal of halving food waste by 2030.

Achieving global environmental goals

The Courtauld Commitment 2030 is a voluntary agreement of over 80 organisations, including the likes of Neighbourly and its food surplus partners Aldi, Lidl and M&S, to collaborate across the entire UK food chain to deliver farm-to-fork reductions in food waste, greenhouse gas (GHG) emissions and water stress that will help the UK food and drink sector achieve global environmental goals.

At Neighbourly we believe that edible surplus food should never be wasted and should instead go to communities in need. With food waste one of the biggest contributors to climate change, we see businesses as playing a key role in tackling not only climate change, but delivering social value to local communities in the process.

As signatories of the Courtauld Commitment we tracked a significant rise in our own food surplus redistribution during 2020 - working with our key partners to help them redistribute over 9,000 tonnes of surplus food, equivalent to almost 23M meals, to those in need - representing a saving of over 34,000 tonnes of CO2. This was through the midst of a global pandemic where need across local communities was greater than ever before.

As momentum increases, we have seen just how great an impact food surplus redistribution can have when communities, organisations, businesses and individuals collaborate and take action for the greater good. 

Yet, as the Courtauld Agreement has shown, it’s a holistic approach that will help us achieve critical climate objectives and, at Neighbourly, we continue to take this view, engaging businesses in a range of initiatives including product surplus redistribution, employee volunteering and targeted financial donations - along with showing their impact through social value measurement - to ensure progress made against SDGs and climate issues are sustainable and scalable in the long-term.

A commitment to halving greenhouse gasses

It’s clear that the Commitment is helping the UK food and drink sector to deliver against the UN’s Sustainable Development Goal (SDG) 12.3 to halve food waste - with food surplus redistribution a piece of a much larger puzzle. 

The Commitment will now be central in achieving and monitoring progress towards Net Zero ambitions and convening action on water stewardship in at-risk food sourcing locations.

As well as highlighting the important progress that has been made, the Courtauld Commitment’s Annual Report revealed ambitious targets for the years ahead which include :

  • A 50% absolute reduction in GHG emissions associated with food and drink consumed in the UK by 2030, against a 2015 baseline.
  • A 50% per capita reduction in food waste by 2030 vs the UK 2007 baseline.
  • To achieve sustainable water management (quality and quantity) in the top 20 most important product and ingredient sourcing areas in the UK and overseas – covering 50% of product ingredients deemed ‘at risk’ from water insecurity

With only four months until COP26, the UK has taken a bold step forward in reducing the impact food has on the natural world. But the next 10 years will be a critical time for those engaged inside and outside of the Courtauld Commitment and beyond to continue to collaborate and cooperate in order to achieve these goals from businesses right the way across the lifecycle of food.

To read the full report, head over to the WRAP website.

The proven power of small charities is vital to building back better

17 June 2021

Policymakers, civil society, responsible businesses and citizens alike are all eager to ensure an equitable pandemic recovery that leaves nobody behind. But we will only meet this ambition by strengthening support for small charities and local causes who are part of the fabric of our communities. Recovery and rebuilding needs to begin in communities – not be placed on them – and be driven by the knowledge of people who are living and working there.

When it comes to changing and improving lives for people facing difficult circumstances, it is those closest to the individuals involved who know best. From understanding the reality of challenging situations to actively involving people in finding solutions that work for them, small charities and local causes are best placed to use their intimate local knowledge to help ensure thriving communities. One size does not fit all, so if we really want to build back better, local action built on local knowledge must come first.

There are more than 136,000 small charities and many thousands more unregistered community causes across the UK. From food banks and those giving companionship to people facing loneliness, to the numerous organisations that help people to fulfil their potential and achieve their aspirations. As Small Charity Week is currently highlighting, these groups are the backbone of our communities and have shown tremendous dedication, adaptability and resilience since the start of the pandemic. Their local knowledge and ability to reach people in need is unparalleled. 

While there is rightly a mood of positivity and relief for many of us as the UK starts to emerge from the worst grips of the pandemic, the difficulties we face will be exacerbated if support for small charities and local causes stops now. Neighbourly’s recent Community Insights survey, which polled more than 1,200 small charities and good causes, showed that 78 percent of respondents saw an increase in demand for their services in recent months. Unless support for small charities and good causes is maintained, people supported by the essential organisations at the heart of our society risk falling through the cracks.

We face complex and pressing issues – from tackling societal inequalities and increasing people’s opportunities, to meeting the mental health concerns of individuals of all ages. The UK’s community infrastructure must be strengthened to ensure our communities not only survive but thrive. We’re all in this together, and we must all double down on support for small charities and local causes.

We know that resources in all forms – including money, time, services, products, ideas and people – are required for systemic change, and there is no silver bullet for the challenges ahead. Yet unlocking relevant support at the right time will only be provided by listening to local voices and acting on what they say. Help and generosity from all kinds of places has been essential. But we cannot afford for the sense of shared endeavour, and the backing for local causes, to stop now. We need policymakers, businesses and individuals alike to continue their support for small charities and local causes. 

Businesses must embed themselves deeper in their communities – continuing to help grassroots organisations to provide the support that they are best placed to give; from donating surplus food to foodbanks to encouraging staff to support good causes by volunteering their time. We need policymakers to put small charities at the heart of discussions and action around the recovery and rebuild. And we need people across the UK to consider how they can help the small charities and good causes in their neighbourhood.

We are calling for rapid recognition of communities as unique places with individual needs, and collaboration that is based on equal participation. Small charities and local causes are key to all our recovery and future. To deliver big, we must think local.

Raconteur Sustainable Business Report launches today

6 April 2021
the times sustainable business report raconteur 2021

Today marks the launch of the Raconteur Sustainable Business Report 2021, a report that brings together the key research, knowledge and thought-leadership driving the future of sustainable business - including an article from Neighbourly’s own CEO Steve Butterworth and COO Zoe Colosimo.

This exclusive report, published in The Times, also addresses some of the challenges facing sustainable business and offers expert advice on how to tackle these issues.

What to expect from the report

On page 7, Steve and Zoe address how creating localised impact fuels trust in business, along with how local communities are proving the solution to global problems, referencing Neighbourly-commissioned YouGov research on the additional trust formed in businesses that support local good causes.

Other themes and features within the report include:

  • Feature interview with Nigel Topping. What practical steps can companies take to truly reach Net Zero within their given timeframes?

  • Balancing sustainability with shareholder expectations. How can business leaders juggle the expectations of their shareholders and board members with sustainability efforts?

  • Green premiums. A realistic plan to drive for net zero carbon for businesses.

  • Taking a vaccine approach to sustainability. How can companies think innovatively about social impact?

  • Becoming a B-Corp. Is it right for your business, pros and cons

Neighbourly raises £3m Series A investment

18 March 2021

We are proud to announce that Neighbourly has raised £3 million in Series A investment to accelerate the growth and impact of the Neighbourly platform.

Since launching the platform in 2014, we’ve worked with corporate partners like Aldi, M&S, Lidl, Danone, M&G Investments, Cadent and RSA Insurance, to support over 16,000 local good causes across the UK and Ireland that help an average of 350 people each per week.

“A thriving community and resilient population of hyper-local causes is vital to the success of both society and the economy.”

As the UK market leader in community investment and engagement, the Neighbourly platform has helped disburse £13m in microgrants, deliver 70,000 hours of employee volunteering time, redistribute 50m meals and save 80,000 tonnes of CO2.


Delivering social value

The investment, which has come from independent asset management group Guinness Asset Management, comes at a time when businesses are increasingly needed to deliver sustainable social value as part of their overall strategy, which has been accelerated by the impact of Covid-19 and the climate crisis. 

Over the last 18 months, we have seen a significant increase in demand from businesses wanting to deliver and measure social impact at a local level, as well as from local good causes wanting to make that connection. 

“Guinness is extremely pleased to be supporting Neighbourly during this exciting time of growth, expansion, and product development.”

The shift towards a more equitable stakeholder capitalism model is showing how essential building trust is to creating stable and sustainable communities, highlighting the importance of localisation when it comes to businesses supporting good causes. 

In addition to employee and consumer pressure for action, increased interest in how businesses are translating environmental, social and governance (ESG) expectations from investors and wider stakeholders is also driving take up, with sustainability critical to long term wealth creation.

Growth for good

The Series A investment follows three years of strong growth and will help accelerate product development, expand the team and respond to demand for international expansion. As part of the investment, Guinness Fund Manager Ashley Abrahams will join the board of directors alongside the existing team.

Steve Butterworth, CEO of Neighbourly, says: “We are delighted to welcome Guinness to the Neighbourly team and for Ashley to join us on the board. He immediately understood the Neighbourly proposition and the value it delivers for businesses and local good causes alike, against the backdrop of the rapidly evolving ESG landscape. 

“Our strong belief is that businesses must prioritise the proven power of local good causes, who are the backbone of our communities. A thriving community and resilient population of hyper-local causes is vital to the success of both society and the economy.”

Ashley Abrahams, Fund Manager at Guinness Asset Management, said: “Guinness is extremely pleased to be supporting Neighbourly during this exciting time of growth, expansion, and product development. Neighbourly has a unique proposition that can make a real difference to local community engagement, is ideally placed to address key components of the corporate ESG agenda and help businesses deliver long term sustainable growth that is beneficial for all stakeholders. 

“Steve and the team have been very successful in driving the company forward over the last three years and we very much look forward to working with them as they embark on the next stage of their growth.”

Glen Waters, Head of PwC Raise | Ventures, said: “We are thrilled to have delivered an exceptional result in finding the right investor for such a first-class team and business. Neighbourly has a unique proposition that can deliver measurable impact and a platform that can help tackle essential ESG challenges. Guinness Asset Management will be a great partner for Neighbourly and its investment will help management to continue to invest in the platform and the team, realising the phenomenal market opportunity and growth potential.”

To stay tuned to all things Neighbourly, follow us on LinkedIn and Twitter or find out more via the blue button below.

Penguin donates a further 29,000 books to local good causes

4 March 2021
penguin book donations start it right

As many an avid reader will know - on World Book Day of all days - reading can offer not only much needed escapism and stress relief but it also bolsters education for children, inspiring imagination, understanding of the world and more.

So we’re very proud to have worked with leading publisher Penguin Books UK to help them distribute almost 30,000 books to our network of good causes in the last few months alone - on top of the 32,000 they donated over the last year.

Over Christmas, Penguin ran an exciting new campaign ‘It Begins With A Book’. Partnering with new independent retailer, they donated a book to a Neighbourly registered good cause for every book purchased on the lead up to the big day.

Through the campaign, over 14,000 books purchases were made, meaning 14,000 were donated and distributed across 23 local good causes.

Responding to lockdown

Penguin didn’t stop there however. Following the Christmas campaign and the devastating impact of the UK’s abrupt entry into a third national lockdown, the publisher donated a further 15,000 books to an additional 27 good causes, bringing the total number of book donations to 29,000 in just a few short months.

The books have enabled a whole range of good causes across the country to support those in their local community across all ages from children and young people to adults and older people in need.

penguin book donations

Learn to Love to Read, a charity that supports children with reading across the UK was another recipient of Penguin's book donations - and were able to distribute some of them to children at a number of local schools in the area such as Heathmere Primary School (pictured above). 

"The wonderful books we received from Penguin Kids will help inspire a love of reading"

One local school, Smallwood Primary, said on Twitter: "A huge thank you to Learn to Love to Read for our fabulous books donated and delivered yesterday. The children are so excited to pick up a new book and get reading."

Teresa Harris, Founder and Trustee at Learn to Love to Read added: “We’re working to close the word gap for toddlers and support primary age children who are finding learning to read challenging. 

“As well as early literacy classes, parent training and volunteer one-to-one support, we take every possible opportunity to increase children's access to exciting books. This may involve gifting books to encourage reading for pleasure at home, or offering additional resources to our partner schools. 

“A desire to read for pleasure is a major indicator that a child will develop reading fluency, comprehension and confidence, which in turn opens up access to ambitious life opportunities. The wonderful books we received from Penguin via Neighbourly will help inspire this love of reading.”

"The children are so excited to pick up a new book and get reading"

Start It Right CIC, a Croydon-based youth-led organisation received some of Penguin’s books last week, and were able to distribute them to schools in their local area.

They told us: “Start It Right CIC aims to provide exciting opportunities for young people to be more actively involved in their communities. We're delighted to be able to take part in the 'Penguin for Everyone' campaign via Neighbourly and share resource packs and Penguin's children's books to local young people who can make the most of them during these challenging times.”

To find out more about Penguin’s work with Neighbourly. Head to Penguin’s ‘Penguin for Everyone’ and ‘It Begins With A Book’ campaign pages

If you’re a business that’s looking to find out more about making product donations or surplus food donations, head to our ‘Surplus Products’ page. Or click the blue button below, followed by 'Business enquiries' to get in touch.

Neighbourly wins Edie Sustainability Leaders Award

4 February 2021
edie awards

Neighbourly was announced the winner of the Waste and Resource Management Project of the Year at the Edie Sustainability Leaders Awards this week, in recognition of the impact our Product Surplus programme has had across local communities by supporting people in need.

"Never has it been more important to find innovative ways to redistribute surplus food to those in need"

Judges at the awards commented: “Never has it been more important to find innovative ways to redistribute surplus food to those in need during Covid-19. Neighbourly’s Surplus Programme is a scalable and commercially viable approach to making this happen. That Neighbourly has saved 40 million meals from going to waste through this Programme is testament to the value of the approach.”

Sustainable Business

The awards brought together over 300 business leaders to celebrate some of the biggest achievements in sustainable business in the last year - showcasing just how integral it is for successful businesses to integrate both sustainability and social impact into the fabric of their purpose.

Neighbourly CEO Steve Butterworth says: "There’s never been a better time for businesses to lead the way when it comes to both sustainability and in their response to the Covid-19 pandemic across local communities. 

“We're incredibly proud to have been recognised amongst some of the most inspiring people and organisations who are making real and meaningful change happen. For our surplus food and product redistribution programme to have been awarded the Waste and Resource Management Project of the Year is testament not only to the hard work of our team, but to the support of our partners too." 

Along with the award win, Neighbourly was a finalist in one of the awards most competitive categories - the Social Sustainability and Community Development award.

To find out more about how we help businesses support local communities with food and product surplus, head to our Product Surplus page and get in touch to book a demo. You can also stay tuned to our latest news by following us on Twitter @nbrly or via Neighbourly’s LinkedIn page.