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Neighbourly & The Big Help Out 2024: Mobilising Volunteers for Impact

8 May 2024

Neighbourly is delighted to be part of The Big Help Out 2024, an initiative dedicated to mobilising volunteers across the UK to make a positive difference in their communities. As a leading platform for corporate social responsibility and community engagement, we’re excited to join forces with The Big Help Out to amplify the impact of volunteering activities and empower individuals and businesses to give back in meaningful ways.

The Big Help Out 2024, organised by The /together coalition, is a nationwide campaign that aims to inspire individuals and businesses to dedicate their time, skills, and resources to support local causes and charities. With a focus on addressing pressing social and environmental challenges, The Big Help Out encourages volunteers to get involved in a wide range of activities, from mentoring and tutoring to environmental conservation and community outreach.

At Neighbourly, we believe in the power of collective action and the importance of building strong, connected communities. That's why we're thrilled to be part of this year’s campaign, where we can leverage our platform to facilitate volunteering opportunities and drive positive change at the grassroots level.

One of the key features of our collaboration with The Big Help Out is the integration of volunteering activity on the Neighbourly platform with the campaign.
Any volunteering activity logged on Neighbourly during the campaign period will be recognised as part of The Big Help Out, allowing employee volunteers to contribute to the collective impact of the campaign while supporting local initiatives that align with their interests, skills, and availability.

As part of our commitment to communities, we’re actively encouraging businesses to get involved, to help address critical needs, foster social cohesion, and create lasting positive change. Whether it's mentoring a young person, planting trees in a local park, or helping out at a food bank, every act of kindness and generosity counts.

Meet the Neighbours - Lead Client Impact Director

2 April 2024

For our next instalment of Meet the Neighbours, we’re pleased to introduce Martha Goudie, who has recently moved into the role of Lead Client Impact Director. 

With a background in environmental management and sustainability Martha was drawn to the B Corp movement, and having googled local B Corps she found and joined Neighbourly in 2016. 

How would you summarise a typical day in your role?

Every day is unique. I speak to clients on the planning and delivery of their ESG strategies, and then work with our internal teams on how to optimise this delivery. I'll share impact data and stories with clients, working closely with our Community Management team to make sure that partner programmes are aligned with the needs of the community. I'll also support other members of the Client Impact team in the incredible work they're doing. No day is the same and I'm lucky to work with clients, team members and community groups that are passionate about creating positive impact.

Can you share some of your personal highlights from your time working for Neighbourly?

There are so many highlights from the last 8 years! To name a few… Standing in the entrance of an M&S Bristol store and signing customers up to volunteer alongside M&S colleagues as part of their first volunteering programme, Spark Something Good. 

Going through the B Corp assessment process. Getting out and volunteering with causes like Incredible Edible and The Mulberry Trust. Working with B&Q stores on their Community Reuse pilot scheme and experiencing the infectious enthusiasm of their colleagues to give back. Seeing our client base and good causes network grow over the years.

And most recently, the launch of our Impact Lite proposition to enable businesses of all sizes to use the platform for instant access to volunteering.

"Even if it's a hard day I come away heartened that [the goal of creating healthier local communities and environments] is something shared, that can be tackled together"

How important is it to you that your work makes a difference to the world? How does working at Neighbourly fit in with that?

I need to feel that something has changed and is a little bit better before finishing my working day. Working at Neighbourly gives me the platform to do this each day, being a company that lives positive impact through both the business it does and the way it does it. We share the goal of creating healthier local communities and environments with our clients, their employees and the good causes in the Neighbourly network, which means that even if it's a hard day I come away heartened that this is something shared, that can be tackled together.

The Client Success Team has recently transitioned to become the Client Impact Team, can you tell us more about what this means?

‘Impact' has always been at the heart of the volunteering, donation management and product surplus programmes we run with our clients. Changing the name of our team is about recognising this and the evolution away from 'success' as an outcome that exists in isolation. Success for our clients is intrinsically linked to the positive impact they and their employees have in the community, and the fantastic support they provide is in turn shaped by the needs of the community. 

Our client partners use Neighbourly to plan, measure and report on the impact that they are having for their communities and local environments as well as the positive benefits received by employees, including the boost to wellbeing. 'Impact' is a term that better reflects the multiple-stakeholders involved in every campaign and what can be achieved through our partnerships.

"Good business can only be done and sustained on a healthy planet and we can't wait for a catastrophic tipping point"

If you could positively change one thing about the world of business, and spread it across the globe, what would it be?

It’s quite a big one - I'd reset the short termism of some thinking and strategies founded only in profit-making at the expense of other people and the planet. Good business can only be done and sustained on a healthy planet and we can't wait for a catastrophic tipping point before making a change.

Is there a Neighbourly good cause whose work you’re particularly inspired by?

Bristol Baby Bank Network - having and caring for children is increasingly a financial decision for lots of people and it's very sad that it has to be this way. Baby clothes and items are grown out of so quickly and are great for reuse. Bristol Baby Bank Network supports families who might be vulnerable, refugees or struggling financially by redistributing pre-loved items to where they are needed most, relieving the pressure for families when the costs of other essentials like food and energy are so high. This has a massive positive environmental impact too.

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Neighbourly launches new Spring fund in partnership with Aldi to support families in need

13 March 2024


Neighbourly has partnered with Aldi to launch a new “Spring” fund for emergency provision to families in need across the UK.

Qualifying charities in the Neighbourly network, including baby banks and children’s centres, will be able to access microgrants of £500 to help them provide immediate aid to struggling families. This comes as cost-of-living payments to help with high energy and food bills have come to an end, leaving many families across the UK vulnerable.

While the Chancellor announced in the budget that the Household Support Fund would be extended, many say that the failure to continue the fund past October will lead to an increase in families being unable to meet their basic needs in the winter.

New research by Pro Bono Economics (PBE) and Nottingham Trent University has shown that since 2010, there has been a £ reduction in council funds to charities, while a number of councils are now facing bankruptcy. This is further compounded by individual donations to local charities also being in decline due to the cost-of-living crisis. 

Neighbourly’s latest Winter community survey highlighted that 83% of good causes focused on supporting families and children had seen an increase in demand for their services over the past 3 months, triggering Neighbourly to initiate the fund as financial strains persist. 

The current fund will support approximately 136 charities across the country, with other businesses also invited to join forces and help provide emergency support to those worst affected. 

Liz Fox, National Sustainability Director at Aldi, said:

“Our giving programme with Neighbourly is multifaceted and since we began working together in 2019, we’re proud to have donated £750,000 to the Neighbourly Foundation, along with over 46 million meals through our surplus scheme, with a value of £78 million.

“We know that challenging times continue for local communities, with economic pressures persisting, meaning we are more committed than ever to doing what we can to give back

“We hope the grants will give charities across the country a much-needed boost but also encourage others to join forces to help our local communities at this time.”

Anita Rao of Wesley Hall Community Centre in Leicester, a previous recipient of a Neighbourly community fund grant, said:

“Our community centre is based in a deprived area of the city. These sorts of grants help people to see the light in the tunnel. It makes such a difference in the local community – people feel that there is someone to care for them.”

Steve Butterworth, CEO of Neighbourly, said:

“We’re proud to continue to partner with Aldi and launch this new initiative which will allow us to provide vital aid to charities across the country as many families are being pushed into poverty and destitution. With the support of more businesses, we hope that we will be able to help even more charitable organisations.”

For more information about pledging support as a business, email

Five charities on Neighbourly we’re celebrating for International Women's Day

8 March 2024

IOD Logo 2024

Today, March 8th is International Women's Day, a global celebration of the achievements and contributions of women and an opportunity to recognise the challenges still faced today.

In honour of this important day, we're spotlighting five incredible charities who are part of the Neighbourly network that are dedicated to empowering women, providing support and creating positive change in their lives. These organisations go beyond the ordinary, working tirelessly to support women and champion their rights. 

Bloody Good Period: Ending Period Poverty

Addressing the often-overlooked issue of period poverty, Bloody Good Period works to ensure that women have access to menstrual products. This charity tackles the stigma surrounding menstruation and advocates for policy changes to make hygiene essentials accessible to all.

Maggie Neil House 

This vital women’s refuge based in Northing Yorkshire, provides emergency accommodation for women and children fleeing domestic abuse, with families arriving in only the clothes they are standing up in. It relies on corporate donations and community support to provide them with food and clothes until it is able to secure benefits, and longer term support for them.

Dress for Success: Empowering Women in the Workplace

Dress for Success is dedicated to empowering women to achieve economic independence by providing a network of support, professional attire, and development tools to help them thrive in work and life. This organisation recognises the importance of confidence and empowerment in the workplace, and aims to instil this via the support it provides. 

Stop the Traffick Group

Working to prevent modern slavery and human trafficking (MSHT) globally through their innovative intelligence-led approach, Stop the Taffick’s mission is to create a world where people are not bought or sold, by undermining the three pillars upon which human trafficking relies; the recruitment of vulnerable people, the demand for exploited labour, and the ability to launder proceeds of crime through legitimate financial institutions. 

The Halo Project 

The Halo Project is a new project based in the North East of England, which supports victims of honour-based violence and forced marriages by providing appropriate advice and support. The programme of work with key partners will also provide required interventions and advice necessary for the protection and safety of victims.

This International Women's Day, let's celebrate the remarkable work of these charities, and say a big thank-you to the Neighbourly partners providing them with support. Every product supplied, donation made, or hour of volunteering time provided helps contribute to a more inclusive and equitable world for women everywhere. Together, we can make a difference.

In Conversation - Ruth Poulten, Social Impact and ESG Manager, RSA Insurance

4 March 2024

RSA is one of the world’s longest-serving general insurance companies. They’ve been at the heart of the insurance industry for more than 300 years, and today serve more than 9 million customers around the world. 

From its inception, RSA has been a purpose-driven organisation, with community activity embedded into its approach to business, and a variety of impact-focused schemes and initiatives including charitable donations, volunteering, matched-funding and give-as-you-earn.

First working with Neighbourly in 2019, RSA has delivered 9,698 hours of volunteering through the platform, supporting over 400 charities based across the UK & Ireland. 

In the first of a new series of “in-conversation with” interviews, Neighbourly CEO Steve Butterworth was joined for an insightful conversation with RSA’s Ruth Poulten, Social Impact & ESG Manager. In this discussion, they cover her motivations for the role, what the day-to-day for a social impact manager involves, and how RSA has significantly grown employee participation in its programmes over the past 18 months. 

Watch it and discover: 

  • The qualities required to be an effective social impact manager 
  • How Ruth’s background in journalism has influenced her approach to social value 
  • The key strategies RSA has employed to increase employees’ participation 
  • The metrics and insights most important to RSA for determining programme success 

Embracing change: Unpacking the significance of CSRD and its impact on businesses

22 February 2024

On 24 January 2024, the European Parliament announced the approval of a proposal to delay key aspects of the Corporate Sustainable Reporting Directive (CSRD) by 2 years, including the adoption of standards for companies to provide sector-specific sustainability disclosures and for sustainability reporting from companies outside of the EU.

This news was welcomed by many, as CSRD heralds a new era for businesses, compelling them to delve deeper into the social and environmental consequences of their actions. This blog explores the transformative implications of CSRD for in-scope businesses, shedding light on the enforcement mechanisms and the fundamental shift towards evaluating systemic impacts. Additionally, we examine how Neighbourly envisions the impact of CSRD on UK businesses not yet in scope, offering insights into the potential tiered landscape and the accelerated societal expectations it may bring. 

Why is CSRD, and the introduction of reporting on social impact and the impact of their business models, such a significant change for in-scope businesses?

The Corporate Sustainability Reporting Directive requires companies to report on the impact of corporate activities on the environment and society, and requires the audit (assurance) of reported information. The introduction of CSRD marks a major shift for in-scope businesses by mandating expanded reporting. The directive has also extended criteria of in-scope businesses, significantly increasing the number of companies required to report on topics like environment, social issues, governance and more. Unlike previous voluntary and fragmented sustainability reporting, it introduces EU-wide standards that aim to consolidate and provide consistency around disclosures. This common framework increases clarity and cross-organisational comparability and most importantly, shared knowledge. 

CSRD shifts focus to evaluating how companies address systemic impacts inherent in their daily activities. Double materiality is fundamental to the new rules; companies must report both on how their business is impacted by sustainability issues “outside-in” and how their activities impact society and the environment “inside-out”.

Also significant is the enforcement element - there will be enforceable repercussions, tied to bottom line, for non-compliant companies which will drive more urgent action from in-scope business leaders. 

What does Neighbourly see as being the impact of CSRD on UK businesses who are not yet in scope?

Even for UK businesses not yet subject to CSRD mandates, the regulation is likely to begin to impact operations, or the business community will become two tiered, giving CSRD qualifying businesses a competitive advantage through robust and transparent sustainability credentials. As a consequence, companies will feel heightened stakeholder pressure as investors increasingly require validated proof of social and environmental consciousness and positive impact as a factor in their decisions. We may also see smaller UK firms preemptively adopt new industry standards to gain advantage and compete.

We’ve seen a real shift in talent acquisition towards purpose-driven brands in the past decade and CSRD could also accelerate this as employees continue to prioritise responsibility in their career choices. We are likely to see more stringent supply chain commitments as large corporations obligated under CSRD establish codes of conduct on issues like human rights that trickle down to their entire business ecosystem. 

Sustainability is increasingly required for competitiveness, so a byproduct of CSRD will be accelerating societal expectations in this country, and encouraging businesses to start future-proofing.

The social requirements place a particular focus on reporting not only on workforce, workers in the value chain and end-users, but also ‘affected communities’. How might this be interpreted? How much of a shift does this represent from approaches of the past?

In the past, reporting on community considerations has tended to be limited in scope. CSRD mandates a deeper evaluation of systemic harms that business models indirectly impose on surrounding populations and environments.

To report on ‘affected communities’ companies will need to understand issues like health impacts from operational pollution/contamination, how policies affect things like inequality and human rights and where gains can be made through redistribution and circular economy practices. Leaders of in-scope companies will need to consider if their strategic choices and outputs are undermining or strengthening social support structures. 

This assessment will go beyond suppliers, customers and traditional CSR initiatives to encapsulate risks and opportunities connected with corporate activity which marks a definite departure from past practice.

Given the companies in scope are the largest businesses, with multiple sites, could these requirements encourage a more place-based, community-focused approach?

Given CSRD's strong focus on understanding impacts on local communities, we do expect that large businesses will increasingly adopt place-based sustainability strategies because of the need to tailor approaches to the individual circumstances where they operate.

Getting it right will mean localising environmental, social and governance initiatives that take on distinct forms from one site or region to another, based on unique community insights and needs, versus a centralised, broad-brush approach.

In this way, we see the potential for CSRD to act as a catalyst for large corporates to embrace community-centred models that ultimately benefit regional economic inclusion, restoration and living standards.

Is there a risk of a ‘backlash’ against the burden of this expanded reporting?

There is certainly potential for some corporate backlash and criticism related to the reporting “burden” imposed by CSRD amongst newly in-scope companies. Executives may cite cost, resourcing and even confidentiality concerns. 

However, the tide toward mandated sustainability accounting seems irreversible, so whilst expanded regulations inevitably impose some resource challenges and costs, businesses will want to view this as a strategic opportunity over the longer term. Factors including the phased timeline, consistency and standardisation of frameworks and reputational incentives should all help mitigate criticism. Proactive companies that develop rigorous impact reporting and disclosure processes will no doubt gain advantages.

How does Neighbourly’s impact reporting provide clients with the auditable data they’d need for CSRD?

As well as advisory services to help clients embed community investment and redistribution initiatives, Neighbourly offers comprehensive impact tracking and analytics that provide validated data required for CSRD disclosure across relevant areas. Importantly the platform captures individual transactions (not logged data) so it is a “data source of truth”:

Community investment metrics:
  • Charitable contributions
  • Volunteer hours donated
  • Beneficiary numbers
  • Impact themes supported
  • Impact value 
Local community impacts:
  • Populations served
  • Social need areas addressed
  • UN Sustainable Development Goal alignment
Workforce engagement:
  • % participation
  • Per-capita hours
  • Department/team breakdowns
  • Wellbeing indicators 
Environmental Impact:
  • CO2 impact of surplus items redistributed

Key features like granular quantifiable metrics, customisable reports for multiple stakeholder needs, verified good cause partners, data transparency and exportability empower clients to produce robust, compliant disclosures.

Finally, any advice for businesses looking ahead to CSRD reporting, and possibly tackling social impact reporting (to this extent) for the first time?

Preparing to credibly disclose more robust details on social impacts can seem a daunting proposition for companies tackling these requirements for the first time. We’d recommend starting with laying the foundational building blocks:

  • Audit the systems in place already and construct strong data gathering protocols employing digital tools to ease quantification. Leverage credible external partners and platforms where there’s opportunity to do so.
  • Build cross-functional coordination around collating inputs - CSR should not be siloed
  • Formalise community/stakeholder engagement mechanisms and solicit transparent feedback channels on your impacts.

Expanded social impact transparency can be viewed as an opportunity to enact purpose, accountability and resilience while meeting rising stakeholder demands. Absolute completeness from the outset matters less than showing momentum, and the path promises advantageous culture shifts and greater outcomes for people and planet.

Neighbourly Joins the Microsoft Positive Accelerator Programme

14 February 2024

There are many exciting things that have happened at Neighbourly over the years and at the end of 2023, we were delighted to be invited to join Microsoft’s Entrepreneurs for Positive Impact (EfPI) Accelerator programme for 2024. The Programme is part of the company's broader efforts to support entrepreneurs, start-ups and scale-ups focused on creating positive social and environmental impact. 

Our proposition of helping companies do more to support the communities they serve, socially and environmentally aligns closely with the programme’s goals, and with Neighbourly’s tech stack and impact dashboards, there is an excellent fit. 

The programme provides dedicated mentorship, guidance, resources, and networking opportunities. As well as tapping into the extensive resources at Microsoft’s disposal it’s also an opportunity for like-minded businesses and individuals to come together and share knowledge and resources. 

Last week, our COO Zoë Colosimo was invited to Microsoft's London HQ along with other leading change makers from the programme: Granular Energy, Hello Lamp Post, and MeVitae to talk about AI for Social and Environmental Innovation.

It was an inspiring and insightful day, packed with positive conversations on how AI can be harnessed as a force for good, and the potential for private and public sector to collaborate and learn from each other in this field.


The EfPI Accelerator program forms part of Microsoft’s #BuildFor2030 Initiative, which aims to progress towards the United Nations Sustainable Development Goals.Microsoft also became a signatory to the Rise Ahead Pledge. Signatories commit to take action in time for 2030, aligned with the UN Sustainable Development Goals, and pledge to create collective, quantitative targets for their activities in time for the World Economic Forum’s Annual Meeting 2025.

A landmark report, the Corporate Social Innovation Compass, complements the pledge, covering more than 10 mechanisms for companies to partner with social innovators, the benefits and the journey that companies take when engaging with social enterprises. 

As signatories to initiatives like Rise Ahead, Microsoft is demonstrating a long-term commitment to enabling positive change, and we are excited to contribute to that vision.

Watch this space for further updates on our involvement in the Positive Accelerator programme.

Meet the Neighbours - Operations and Optimisation Lead

1 February 2024

We’re kicking off the 2024 series of ‘Meet the Neighbours’ by introducing Val Litja, our Operations and Optimisation Lead, responsible for ensuring that everything is running smoothly, from day-to-day functions to long-term service improvements and projects.

Starting her career in operations management with some of the biggest household brand names and working across Asia, North America, Canada and New Zealand, Val’s experience in this area is vast. She has brought many of these skills to her role at Neighbourly in the last 20 months, in particular implementing operational frameworks that maximise efficiency throughout the business. 

Your role covers so many areas of the business, what does a typical day look like as an Operations Lead?

I always start the day by monitoring KPIs, before leading a stand-up with the service desk team to discuss status. I also conduct 1-2-1s and stand-ups with the other teams where we review project progress. Then, I shift focus towards long-term projects and risk mitigation planning. 

“Neighbourly's commitment to uniting communities and strengthening local connections mirrors my core values and purpose.”

What attracted you to working at Neighbourly?

Neighbourly's commitment to uniting communities and strengthening local connections mirrors my core values and purpose. Becoming a mother made it clear to me what I care about most - bringing people together to make meaningful change happen. The prospect of enabling businesses and causes to positively impact our neighbourhoods echoes deeply of my own personal experience. An environment facilitating professional and personal growth, around a start-up on a scalable mission also excites me. Most importantly, Neighbourly genuinely walks the walk on culture - supporting employees, fostering community and flexibility. 

What would you say is your proudest moment/biggest achievement from your time working at Neighbourly?

Since joining Neighbourly, my greatest and most fulfilling achievement has been spearheading back-to-back ISO 27001:2013 certifications. Guiding the team's collaborative efforts to meet rigorous international standards will always be a career highlight. Our determination, commitment and detailed planning paid off by satisfying all ISO requirements for two consecutive years. 

Are there any projects you’re especially looking forward to in 2024?

We’re currently in the process of optimising our community engagement approach, to a leaner, more centralised system. This strategy allows for better tracking of communications and services provided to our network. As a result, our workflows will become even more efficient and transparent.

“Embrace operations as a lifelong pursuit of innovative solutions rather than a checklist of tasks.”

What advice would you give to other operations professionals who aspire to make a positive impact through their work?

Find your purpose within operational excellence. Whilst often perceived as more of a mechanical function, operations done right will empower companies to better serve people. Approach your responsibilities through that lens, creating value for stakeholders through continual improvements and embrace operations as a lifelong pursuit of innovative solutions, rather than a checklist of tasks

My advice is to see operations as the heartbeat powering organisations to deliver on ambitions. Allow that big-picture view to drive your leadership. Focus on progress over perfection and have the courage to question the status quo when you spot chances to create positive impact. 

Most importantly, believe in your ability to make a difference through operational excellence - as that self-confidence unlocks your greatest contributions.

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Delivering Growth for Good: Our 2023 Community Impact

21 December 2023

As the year draws to a close, and as tradition dictates, we reflect on collective achievements over the past 12 months...

Of note, the 30,000-strong Neighbourly Good Cause network has shown phenomenal resilience, agility and compassion despite the immense challenges being faced, and in what has been a difficult economic period for everyone, we are extremely proud of the positive impact we have been able to make, in partnership with our clients.


In 2023 we’ve facilitated £100M in impact into communities across the UK and Ireland

This includes more than 55 million meals’ worth of vital surplus food (17 million more than 2022), over 63,800 hours of volunteering, and £5.8 million in grants and direct donations, facilitated by the Neighbourly Foundation.

Overall, the efforts of Neighbourly corporate partners and employees this year have aided charities and community causes in EVERY postcode region across the UK supporting over 6 million people nationwide each week. Since our founding, and with your support, we’ve facilitated a total of £336 million in community investment and this growing impact affirms our collective power to connect responsible business with grassroots change. 

For Neighbourly, 2023 saw some pivotal moments in helping to drive community impact. In March we launched new platform features to allow businesses to self-serve their own giving programmes - a solution that is attracting a growing number of new organisations and expediting our mission to deliver £1 billion in impact by 2025.

We were delighted to see our progress recognised in May in the Management Today Business Awards where we were announced as the winner in the ‘Best use of Technology' category. These awards were created to recognise and celebrate organisations who are defined by a clarity of purpose and dedication to doing business the right way.

Over the summer, Hays UK&I launched their ambitious volunteer campaign ‘Hays Gets Neighbourly’ which delivered over 9,200 hours of volunteer time into the community within just two weeks - an outstanding and market-defining undertaking.

In the busy weeks of November, in the lead-up to the festive peak, the team has been able to celebrate Neighbourly programmes being featured in various Christmas TV ad campaigns. Lidl and Aldi both made it into the list of 2023’s most effective festive ads,, and it has been fantastic to be part of the iconic Coca-Cola UK truck tour making its way down the country and supporting local communities through the Neighbourly Foundation along the way.

Our deepest thanks to our network

As we carry this momentum into 2024, all of us at Neighbourly would like to express our deepest thanks to our network for your support in creating a path toward a more just, sustainable and resilient future for our communities and neighbourhoods.

From us all - we wish you a very Merry Christmas and an impactful new year ahead.

Meet Merryn - Community Manager Team Lead at Neighbourly | #MeetTheNeighbours

20 December 2023
Meet Merryn - Community Managers Team Lead, Volunteering

For our final Meet the Neighbours of 2023, we’re very pleased to introduce Merryn Jones, our Community Manager Team Lead for Volunteering. Having begun her Neighbourly career as a Community Manager, Merryn’s hard work, determination and passion over the last year and a half have seen her progress to Team Lead, taking the volunteering proposition from strength to strength.

Where does your role fit in the Neighbourly machine, helping businesses support good causes in their local communities?

In my role as a community manager, I work with good causes, supporting them with using the Neighbourly platform and getting the most out of the opportunities available. In particular, I help them benefit from the employee volunteering on offer from our clients. This includes helping them to communicate volunteering events particularly for large scale campaigns involving thousands of employees in a short period of time, as part of an activation to create great impact quickly.

What do you enjoy the most about working on the volunteering team within community management? 

I love speaking to good causes. They’re always very happy and thankful that there’s a team of volunteers able to support them. It's even more rewarding when they send an email afterwards or post something on social media letting us know the difference the team made to their organisation and beneficiaries.

I was particularly attracted to the opportunity to make a positive impact in the community

What attracted you to working at Neighbourly?

I was previously working in retail doing long hours with very few benefits so when I was approached about the community manager position at Neighbourly I thought it looked great. I was particularly attracted to the opportunity to make a positive impact in the community and to see firsthand the difference our work has on people in need. I had volunteered in my personal life a number of times before joining Neighbourly and was drawn to the idea of being able to support others to do this every day. 

Can you share some of your personal highlights from your time working for Neighbourly?

In the last 2 years I’ve been lucky enough to support two significant volunteering campaigns  for our clients Hays and B&Q. With over 3,500 employee volunteers between them, working on both of these campaigns involved a lot of hard work, but also a lot of fun. In total the two programmes supported more than 450 good causes, and seeing the impact delivered into communities by the end of it was absolutely phenomenal. 


Seeing the impact delivered into communities is absolutely phenomenal

Is there a Neighbourly good cause whose work particularly inspires you? Can you tell us why?

There are so many brilliant good causes in the Neighbourly network that it's hard to choose! One that I have communicated with regularly and I find particularly inspiring is Freely Fruity. They are a charity based in Reading, set up to grow fruit and vegetables that can then be distributed for free to vulnerable people in their local community while also reducing carbon emissions through tree planting.

If you could positively change one thing about the world of business, and spread it across the globe, what would it be and why?

It would be to increase the focus on long-term sustainability and societal impact. At Neighbourly we’re lucky to see the difference that can be made by donating time, surplus products and money to a small good cause. If all businesses were to adopt one local good cause each in the future, they could help make a kinder, more positive world and create a more sustainable future for everyone.  

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