In Conversation - Karen Young, Director, Hays

25 June 2024

Watch the whole video here.

Since joining the Neighbourly community, Hays, the global recruitment agency has committed themselves to their core mission of making a positive impact on the communities they operate in, fostering a culture of social responsibility and “doing the right thing” among their employees.

As part of Hays’ Social and Environmental Purpose programme and in partnership with Neighbourly, the global recruiter has set up a thriving employee volunteering programme, “Hays Gets Neighbourly”. With over 3,000 employees participating in over 90 different locations, they’ve been able to make a huge difference not only on a national level, but more importantly, on a local one too.

Having now clocked in almost 16,000 volunteer hours and run two successful volunteering campaigns over consecutive years, we thought it was about time we sat down with Director and social and environmental purpose lead, Karen Young to find out more.

In conversation with Neighbourly CEO Steve Butterworth, Karen provides insight into topics such as Gen Z motivations for volunteering, capturing human stories as well as impact metrics to inspire others and creating local volunteer opportunities on a national scale.

In the excerpt above, Karen delves into how Hays continue to successfully motivate employees to volunteer, including:

  • Planning a robust internal comms plan, prioritising the delivery of a consistent and steady stream of reminders to employees about the opportunities available to them
  • Collecting testimonials and quotes from employees after they’ve volunteered to promote the programme
  • Complete backing from the C-suite
  • Encouraging individuals at management level sign up to and attend volunteer events